Jonathan Upton, librarian.

University of Illinois at Urbana-Champaign

M.S. in Library and Information Science
May 2010

Antioch College

B.A. in History, Philosophy, and Religious Studies
April 2007

Library Learning Assistant

Brookdale Community College, Lincroft, NJ; 2012-present (part-time)

• Offer instructional, technical and clerical support.
• Guide individual students and small groups through information discovery and access.
• Assist faculty during library instruction sessions.
• Provide tours of the Information Commons.
• Troubleshoot/report software & hardware problems.
• Research & create monthly library displays and accompanying website.

Library Assistant

Middletown Township Public Library, Middletown, NJ; 2011-present (part-time)

• Answer patron inquiries pertaining to location and status of library material, library hours, and offices & personnel.
• Compute and collect payments and make change.
• Assist customers with public computer registration and printing.
• Assist Reference Librarians with weeding of materials.
• Prepare and send out press releases.
• Assist in program set up, introduction, and statistics.

Temporary Librarian

Ocean County Library, Brick, NJ; 2011 (part-time)

• Provided reference service to public in person and via phone.
• Instructed patrons in technology use and applications; monitored internet terminals.
• Taught "Internet Basics" class and revised accompanying training materials.
• Reserved requested materials and technology for patrons.
• Weeded large print collection.

Graduate Assistant in Reference, Research and Government Information Services

University of Illinois at Urbana-Champaign, Urbana, IL; 2008-2010 (part-time)

• Provided reference service in person, by phone, email, and IM to a large and diverse patron population, including students, faculty, local community members and international scholars.
• Taught patrons how to use library resources via instructional workshops.
• Searched extensively using EBSCO, Gale, ProQuest, and OCLC databases.
• Compiled data for collection maintenance and library website usability projects.
• Developed training materials for GA orientation.
• Created a series of photographs for the library's virtual tour website.
• Led library tours and orientation sessions.

Library Assistant III

Lafayette College, Easton, PA; 2005-2008

• Administered interlibrary loan lending operations.
• Trained and supervised student workers in ILL.
• Cross-trained in ILL borrowing, circulation, & copy cataloging.
• Documented ILL Lending procedures in staff wiki.
• Supervised evening and weekend circulation staff.

Library Assistant III

Warren Township Library, Warren, NJ; 2004-2005 (part-time)

• Checked-in and physically processed periodicals collection of 300+ items/month.
• Processed interlibrary loan materials.
• Assisted in WTL’s film program; set-up A/V equipment.

Education Intern

The Field Museum of Natural History, Chicago, IL; Summer 2002

• Initiated organization of an archives room for the Education department.
• Created an organizational schema for the archives and arranged a wide variety of materials.
• Provided general office reception, including filing of financial documents.

Photographer

Buddhist Pilgrimage Sites, India and Nepal - December 2000 to April 2001

• Completed a three-month itinerary of travel to major Buddhist pilgrimage sites.
• Created a photographic slide show and oral presentation for the college community.

Facilities Intern

Rocky Mountain Shambhala Center, Red Feather Lakes, CO; Winter/Spring 2000

• Contributed logistical support for center programs.
• Participated on a maintenance team of five across a 600 acre property.

Administrative Assistant

Academic Support Center, Yellow Springs, OH; Summer 1999

• Co-supervised a staff of five student tutors.
• Coordinated staff meetings.
• Updated department website.

Circulation Assistant

Olive Kettering Library, Yellow Springs, OH; Fall 1998 to Fall 2002 (part-time)

• Aided students and other patrons in locating resources via online catalog.
• Staffed circulation desk and gave tours of library facilities.
• Gathered and prepared items for interlibrary loan shipment.

• Ocean County (NJ) Library: Updated the vertical file, filed NJ tax code. (August 2010 to Sept. 2011)
• Champaign-Urbana Books to Prisoners: filled inmate requests, prepared for seasonal book sale, co-produced a zine of inmates’ writing and artwork. (September to November 2008)

• Member of the American Library Association and the Public Library Association.
• Formerly a member of NJALA; attended the 2005 Annual Conference in Mount Laurel, NJ.

Office skills

Office and records management, customer support

Computer skills

Adobe Creative Suite, Audacity, CamStudio, Ex Libris Voyager, III Millennium, ILLiad, Meebo, Microsoft Office & Outlook, OCLC WorldCat Resource Sharing, PBWorks & DocuWiki, Polaris, QuestionPoint, Skype, Trillian, WordPress